Report a Power Outage
Tell your neighbours the power is off, or back on, in under 30 seconds.
Official KPLC Contact Channels
Call: 97771 (KPLC Contact Centre)
USSD: Dial *977# on any phone
App: KPLC's official self-service app (available on Play Store / App Store)
Frequently Asked Questions
You can report it instantly here on chekiPawa, sharing your report with your local community right away. To report directly to KPLC, call 97771, use the KPLC self-service app, or dial *977# on your phone.
No, this shares your report with the local chekiPawa community for real-time awareness. For KPLC to action a fault, you should also report through their official contact centre (97771) or app.
Your area or estate name, whether power is off or has been restored, and any useful detail, for example if a transformer sparked or a specific street is affected.